"The contact with the customer support was excellent. All the people in Magnetic MRO are very helpful and the service was at a really high level. Everything was perfectly on time, even though there were some additional tasks. Customer support does everything to make it easier to stay here. Magnetic MRO consists of skilled professionals with excellent work ethic."
"On behalf of GetJet airlines, I would like to extend our appreciation for the great support to Magnetic MRO team.
You are always putting extra efforts to help us, and we want to assure you that your efforts are significantly appreciated.
Positive attitude and willingness to help make a lot of difference and Magnetic MRO is standing out from the competition.
Thank you and looking forward to our cooperation in the years to come!"
“Everything was perfect! Good facility and skilled technicians, very kind and familiar MRO!”
“An on time aircraft delivery, due to the project managers and different business units working together, to solve problems in a timely manner. Outstanding paint livery work, which exceeded the lease company and new operators expectations.”
"High level of service and prompt response to customer requests are the hallmark of Magnetic MRO."
"It was a great pleasure to work with Magnetic MRO. We collaborated with a professional team that has performed high quality and timely work, as well as everything to satisfy our interests and requirements. Magnetic MRO has become our trusted partner."
“I am very impressed with the quality and excellence of Magnetic MRO Painting Department. The aircraft looks great in its new livery, and was handed over in a timely manner to the line maintenance department for the re-weigh and post painting checks. Again, this was all achieved with good communication and fore-thought."
“Magnetic MRO is a very professional organisation, long may it continue!”
“It was a pleasant first experience at Magnetic MRO with a good overhaul performance.”
“Very positive, much better than other MROs which I have cooperated with”
“Problem solving oriented personnel and practically nonstop communication in the aim to find best possible solutions for all the items made our check operative, and easy to follow. Thank you!”
“Competent personnel throughout; able to deal with any issues in a calm and experienced manner.”
“Very high quality, great service! As a customer you feel welcome and also that the Magnetic MRO goes to extra mile to satisfy the customer!”
“Amazing, such a good experience! This was my first time working as a materials rep away from base and it has been fabulous, I don't think other MROs will be able to meet the standards you have now set for them!”
“I consider Magnetic MRO as reliable and highly qualified partner for now and for the future.”
“At Magnetic MRO you always feel welcome, you feel that your aircraft is in very good hands, and that all your requirements are fulfilled. Magnetic MRO is very good in handling difficult issues. Their structure reports to Boeing are always left without further questions from Boeing. It is a privilege to work with Magnetic MRO.”
“Excellent in quality, standard, cleanliness, high spirit of communication, understanding. And they always keep their words.”
“I have never seen such a correctness like here.”
“Exceeded my expectations = Customer orientated hangar management + Good quality + Very good quality/price ratio”
“Facility is in excellent condition, aircraft are protected all the time. Competence of mechanics & engineers stands out. Status, updating & all communication processes are very good. Creates confidence for customers.”
“The overall experience was wonderful, from the front office people to the C-Check supervisor. I would recommend Magnetic MRO over and over again."
